Instant, Intelligent Customer Service
Give your team super powers to handle customer requests faster, smarter, and with fewer resources – integrated directly with your reservation system.
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Key Features
Every Channel, In one Place

Reservation-Specific Expertise

Save More Bookings

24 x 7
Capabilities




Learn how Trilogy saved 60% of bookings during the Hawaii wildfires with AnyKai
"We got over a thousand emails in one day"
In August 2023, devastating wildfires swept across Maui, Hawaii, causing widespread destruction and disrupting local businesses. Trilogy, a popular boat tour and ocean excursion company, faced a critical challenge: managing a flood of cancellations and rescheduling requests while dealing with uncertain operational conditions. Enter AnyKai, an AI-powered customer service solution that proved to be a game-changer for Trilogy during this crisis.Trilogy implemented AnyKai's AI chatbot to handle customer interactions. The system was quickly trained on Trilogy's specific policies, tour options, and the evolving situation in Maui.
The Results:
- 85% reduction in manual customer service workload
- 92% customer satisfaction rate during the crisis period
- Successfully rescheduled 60% of affected bookings
- Processed refunds for 35% of cancellations within 24 hour infrastructure.
